Questions? Email us at hello@microfreshpdx.com
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Refund policy
REFUND POLICY
We grow every order fresh to your delivery date. Because our microgreens are a living, perishable product harvested the same morning they're delivered, we are unable to accept returns.
If there is a problem with your order, please contact us within 24 hours of delivery at hello@microfreshpdx.com or 971-259-6401. We stand behind the quality of every harvest. If your greens arrived damaged, wilted, or otherwise not up to standard, we will make it right, either with a replacement on your next delivery or a full refund, at our discretion.
We do not offer refunds for:
- Orders where delivery was confirmed but the customer was unavailable to retrieve the product promptly
- Changes of mind after an order has been placed and growing has begun
For questions about an order, reach us at hello@microfreshpdx.com.